Case 1

Electronic Work Instructions

Issue : Hard to understand!

* Hard-to-understand paper instructions cause careless mistakes and higher failure costs.
* Time-consuming preparation causes “Muda (unproductiveness)”.
* Equipment status control is difficult.
* Uncertainty in on-site quality judgement causes higher quality assurance costs.

Solutions :

* Provides the electronic work procedures in order of process flow to prevent careless mistakes and level the production.
* Eliminates 3,000 sheets of paper/month used for work preparation.
* Makes a graph using the collected operational status data.
* Electrically publishes the quality standards that help the workers judge the conformance.

Benefits :

* The failure cost resulting from careless mistakes has been reduced to zero.
* The preparation-related print cost of 600,000 yen/year has been reduced to zero.
* The equipment status control has minimized unexpected problems.
* Sharing the quality standards and use of the video manuals have improved the worker productivity.